Tuesday 21 August 2012

Cross Media Communication – What are the Common Pitfalls?

Businesses are making use of cross media communication as one of the potent weapons to get closer to the target audience. Moreover, this type of communication has assured an overall increase in sales, profitability and revenue, when companies master the trick to extract the potential of this marketing mix. When organizations get it right with this communication, there is a steady rise in customer acquisition, response rate, retention and satisfaction.

More importantly, cross media communication offers the chance to make diligent use of ‘personalized messages’ that can lure the attention of target audience. By constructing the right message and by coming up with the right mix, an establishment can make headway with this communication and produce a telling impact amid audience. But, there are some pitfalls pertaining to this communication, which can produce a negative impact on this campaign. What are the commonly observed pitfalls as when this marketing mix is put in place by an establishment?

Poor Execution
Needless to say, an establishment has to perform solid groundwork to make a smashing hit out of this campaign. Without making a thorough study of the audience, and without striking a winning combination, a company cannot make headway to capture audience’s attention. More importantly, during the planning stage, a company ought to make sure that everything is in place to enable smooth execution of this campaign.
Campaigns get derailed owing to poor execution, where a company fails to create the sort of impression that it wants to create. Pitch-perfect execution is the only way to achieve desired results out of this campaign.

Poor Communication Construction
While an organization is keen to enhance its brand appeal amid target audience, or is keen to promote a specific product amid audience, it has to construct the right message for the target audience in the first place. Without the right message that attracts customers’ attention, without the proper delivery of the message, an organization is just shooting in the dark, which is not the right way to gain mileage out of this campaign. Poor construction pertaining to communication can derail the campaign on the whole.

Poor Management of the Mix
Most importantly, an establishment takes all efforts to pick the right mix of channels to gain mileage out of this campaign. Finding the right mix is just the beginning, as an establishment should also take efforts to manage the mix in a diligent manner. Poor management of the channel mix can produce a negative impact on the campaign.

While an organization is keen to extract the potentials of cross media communication, it should take note of the pitfalls that can derail this campaign and take necessary measures to ensure the success of this campaign.

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